by Charity
It felt good to know that our online friends empathized when we told about the problem with the eye doctor. The saleswoman, J, had been very helpful, though. We went to
pick the glasses up the following day, and we were helped by another
saleswoman, though J was also present. Saturday was a very busy day and
the store was full of customers.
We asked the saleswoman helping
us on Saturday if her records indicated what the style numbers were for
the two frames. This should be standard information, since the store
would keep a record of which specific items they sold. This saleswoman
said that she had no idea what the style numbers were. So when we saw
that J was nearby, we asked her the same question, and she pointed to
the info on our sales receipt. We thanked her, but we were still a bit
frustrated that the other woman didn't know. People not knowing how to
do their job, or not doing their job well....this has always been a
trigger for us.
We're happy with the glasses, though.
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